Legal

royelbd Terms and Conditions

These Terms and Conditions govern your use of the royelbd platform. Please read them carefully before creating an account or placing any bets. By registering with royelbd, you confirm that you have read, understood and agreed to everything set out below.

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Document Info
royelbd Legal Terms
Last Updated January 2024
Applies To All royelbd Users
Minimum Age 18+ Only
Jurisdiction Bangladesh

Last updated: January 2024. These Terms and Conditions replace all previous versions.

By using royelbd you agree to these terms in full.

Key Points

What You Need to Know First

A plain-language summary of the most important points in the royelbd Terms and Conditions — the full text follows below

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18+ Age Requirement

You must be at least 18 years old to register and play on royelbd. We verify age during the account registration process and reserve the right to request additional documentation at any time. Accounts found to belong to underage users will be closed immediately and any funds returned.

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One Account Per Person

Each player is permitted one royelbd account only. Duplicate accounts are not allowed and will result in the closure of all associated accounts. Bonuses claimed across multiple accounts will be voided and any winnings generated from them will be forfeited without exception.

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Bonus Terms Are Binding

All bonuses offered by royelbd come with wagering requirements and other conditions. These are stated clearly on the relevant bonus page. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus and any associated winnings being removed from your account.

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Withdrawals to Verified Accounts

royelbd processes withdrawals to bKash, Nagad and Rocket accounts that are registered in your own name. We do not send funds to third-party accounts. Verification of your payment method may be required before your first withdrawal is processed.

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Prohibited Activities

Fraud, collusion, use of automated software, bonus abuse and any attempt to manipulate game outcomes are strictly prohibited on royelbd. Accounts found engaging in any of these activities will be suspended immediately and the matter may be referred to the relevant authorities.

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Responsible Gaming Tools

royelbd provides deposit limits, session time reminders and self-exclusion options to all players. These tools are available in your account settings at any time. We encourage every player to use them and to reach out to our support team if gaming stops being enjoyable.

1

General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and royelbd ("the Platform", "we", "us", "our") governing your access to and use of the royelbd website located at royelbd.vip and all associated services, including games, promotions and payment facilities.

By creating an account on royelbd, accessing any part of the platform or placing a bet, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the royelbd platform.

royelbd reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform after any such changes constitutes your acceptance of the revised Terms.

These Terms apply to all players regardless of the device used to access royelbd, including desktop browsers, mobile browsers and the royelbd Android application.
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Account Registration

To use the full range of royelbd services, you must register for an account. During registration you are required to provide accurate, complete and up-to-date personal information. Providing false information is a breach of these Terms and may result in immediate account closure.

Each individual is permitted to hold one royelbd account only. Opening multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is strictly prohibited. royelbd uses automated systems to detect duplicate accounts and will close all associated accounts if duplication is identified.

  • You must be at least 18 years of age to register.
  • You must be accessing royelbd from a jurisdiction where online gaming is not prohibited.
  • You must provide a valid mobile number and email address that you own and control.
  • You are responsible for keeping your login credentials secure and confidential.
  • You must notify royelbd immediately if you suspect unauthorised access to your account.

royelbd may require you to complete identity verification (KYC) at any point. This may include submitting a copy of a government-issued ID, proof of address or proof of payment method. Failure to complete verification within the requested timeframe may result in your account being restricted.

Accounts registered by or on behalf of individuals under the age of 18 will be closed immediately. Any deposits made will be returned and any winnings will be voided.
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Deposits and Withdrawals

royelbd accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳10. Deposits are credited to your royelbd account balance in real time once the transaction is confirmed by the payment provider. royelbd does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳100. Verified accounts can expect withdrawals to be processed within five minutes during normal operating hours. royelbd does not process withdrawals to third-party accounts under any circumstances.

  • Withdrawal requests are subject to identity verification if not already completed.
  • royelbd reserves the right to request supporting documentation before processing large withdrawals.
  • Funds deposited in error cannot be reversed once a bet has been placed using those funds.
  • royelbd is not responsible for delays caused by the payment provider's own processing times.
  • Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
If your withdrawal is taking longer than expected, please contact the royelbd support team via live chat. Average response time is under three minutes.
4

Bonuses and Promotions

royelbd offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms including wagering requirements, eligible games, minimum odds and expiry dates. These terms are published on the relevant promotion page and form part of these overall Terms and Conditions.

Wagering requirements specify how many times a bonus amount must be wagered before any winnings derived from it can be withdrawn. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered twenty times in total before a withdrawal is permitted.

  • Only one welcome bonus is available per player, per household and per device.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • royelbd reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses obtained through fraudulent means will be voided along with any associated winnings.
  • Free spins winnings are subject to the wagering requirements stated on the promotion page.

royelbd's VIP programme operates under its own set of terms, which are available on the VIP page. VIP tier progression is calculated automatically based on your wagering activity over a rolling period. Tier downgrades may occur if activity falls below the threshold for your current tier.

Attempting to abuse bonuses — including but not limited to opening multiple accounts to claim the same offer — will result in all bonuses being voided and the accounts being permanently closed.
5

Game Rules and Fair Play

All games available on royelbd use a certified Random Number Generator (RNG) to determine outcomes. The RNG is independently tested to ensure that results are genuinely random and that the published Return to Player (RTP) figures are accurate. royelbd does not manipulate game outcomes in any way.

Each game on the royelbd platform has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. royelbd is not liable for losses resulting from a player's misunderstanding of game rules.

  • In the event of a technical fault during a game round, the round will be voided and your stake returned.
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded by the server will stand.
  • royelbd reserves the right to void bets placed on games that were offered in error.
  • Maximum win limits apply to certain games and are stated in the individual game rules.
Game history and bet records are stored securely on the royelbd server. In any dispute, the server record is considered the definitive source of truth.
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Prohibited Conduct

The following activities are strictly prohibited on the royelbd platform. Engaging in any of them constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of funds and, where appropriate, referral to law enforcement authorities.

  • Using automated software, bots or scripts to interact with the platform or its games.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or errors to generate winnings that would not otherwise be possible.
  • Using the platform to launder money or conduct any other illegal financial activity.
  • Providing false identity information during registration or verification.
  • Sharing your account credentials with any other person.
  • Attempting to reverse-engineer, copy or replicate any part of the royelbd platform.
  • Harassing, threatening or abusing royelbd staff or other players.

royelbd employs a dedicated security team that monitors platform activity around the clock. Suspicious activity is flagged automatically and reviewed by a human analyst. Players found to be in breach of this section will have their accounts closed and their funds frozen pending investigation.

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Account Suspension and Closure

royelbd reserves the right to suspend or close any player account at its sole discretion, with or without prior notice, if it has reasonable grounds to believe that the account is being used in breach of these Terms or in a manner that is harmful to the platform, other players or third parties.

If your account is suspended, you will be notified by email. You may appeal the decision by contacting the royelbd support team. Appeals are reviewed within five business days. If the suspension is found to be in error, your account will be reinstated and any withheld funds returned.

  • You may close your own account at any time by contacting support.
  • Self-exclusion requests are processed within 24 hours and cannot be reversed for the duration of the exclusion period.
  • Accounts inactive for 12 consecutive months may be subject to an inactivity fee as stated in the fee schedule.
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Responsible Gaming

royelbd is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity, including deposit limits, loss limits, session time reminders and self-exclusion. These tools are available in your account settings and can be activated at any time without contacting support.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools and to speak with our support team. royelbd takes problem gambling seriously and will never pressure a player to continue playing or to increase their deposit limits against their wishes.

For more information about responsible gaming tools and resources available through royelbd, please visit our Responsible Gaming page.
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Privacy and Data Protection

royelbd collects and processes personal data in accordance with its Privacy Policy, which is available at royelbd.vip/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

royelbd does not sell, rent or share your personal data with third parties for marketing purposes. Data is shared only where required to process payments, verify identity or comply with legal obligations. All data is stored securely using industry-standard encryption.

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Limitation of Liability

royelbd provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. royelbd is not liable for losses resulting from platform downtime, technical faults or circumstances beyond our reasonable control.

To the maximum extent permitted by applicable law, royelbd's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Gambling involves financial risk. Never bet more than you can afford to lose. royelbd is not responsible for financial losses incurred through normal gameplay.
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Amendments to These Terms

royelbd reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players by email and update the "Last Updated" date on this page. It is your responsibility to review these Terms periodically.

If you do not agree with any amendment to these Terms, you must stop using the royelbd platform and close your account. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

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Contact Us

If you have any questions about these Terms and Conditions or about your royelbd account, please contact our support team. We are available 24 hours a day, seven days a week via live chat on the platform or by email.

Email: [email protected] — Average response time is under three minutes via live chat and under 24 hours by email.

For responsible gaming support, please visit our Responsible Gaming page. For frequently asked questions, visit our FAQ page.

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